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Support
Need help? Shortpath has many support options. If you require a reminder of your username or password, please use the password reminder feature before contacting support.
Send us email and we will respond as soon as possible. Please be sure to include your full name, company, and phone number in the body of your email. Email helpme@Shortpath.com
Phone
For urgent issues, call us toll-free: 1-877-353-3377. If all of our support staff are busy with other customers, please leave a detailed voice mail including your full name, company, phone number, and a brief description of the issue.
Remote Support Service
To better assist you, we provide a remote desktop support service which allows our support staff to remotely view your desktop. Please only connect to the service when instructed to do so by a support engineer.
Click Here to begin.